Frequently Asked Questions

Got questions about Fazua or our evation drive system? Our FAQ section provides answers to some of the most commonly asked questions about our drive system, our company and our services.

What is the speed limit of the drive system?

25 km/h.

Will I need to maintain the drive system?

No. The drive system is maintenance-free.

How can I increase the battery capacity?

Additional batteries can be purchased from your local dealer or in our online shop. The battery is roughly the size and the weight of a water bottle and can be easily transported.

I lost the keys to the drive system's locker. What should I do?

Don't worry! The lock cylinder manufacturer can help you. You can find all the information you need about the lock cylinder itself in the manual that came with your bike. All information regarding replacement keys can be found directly on the corresponding website:

AXA Key Service | ABUS Key Service

I have a question or am experiencing a problem with my drive system. What do I do?

Visit your nearest local Fazua Servicepartner or contact us directly via email.